George & Thelma

“Its always with some trepidation that homeowners undertake a major renovation to their home. Many questions always arise and you wonder where do we start. In our case, we decided to contact a kitchen design firm to give us a starting point. That is the easy part. Finding a contractor that will complete the renovation on time, within budget, and finished as you envision it is the hard part.

“It was suggested that we contact DLC, Inc. to do the project. Our first contact was with Duane Dwyer who came to our home, surveyed the project, took the necessary measurements, and then provided us with a detailed proposal with a defined timeline and cost. DLC, Inc. submitted a proposal and a statement of work that listed in detail all of the work work to be performed, when it was to be completed, and the final end of project date. Ninety percent of our questions were answered.

“We signed the contract and work was started on the very day Duane stated it was to begin. The workers were courteous and took extra care to keep the dust and noise of the demolition to a minimum. Louis and Mike arrived every day on time and put in a full day’s work before they left in the evening. The project progressed very smoothly. Subcontractors such as electricians and plumbers kept to the schedule.

“It was a pleasure to see the work progress which fueled our anticipation of a completed kitchen. Installation of cabinets, countertop, lighting, and plumbing were done when required and no delays were the results of the careful attention to detail that Duane and DLC delivered. Even with the terrific snowfall that paralyzed most of Maryland, the project was not delayed. There was some extra time built into the schedule for weather delays and this only affected the delivery of appliances because the supplier could not get into the warehouse until the snow was cleared. Even this didn’t stop progress, and the project was completed on the exact date DLC, Inc. had set.

“My wife and I are very happy with our new kitchen and would recommend DLC, Inc. to anyone who is considering a renovation. It is money well spent.”